If you have a phone like Yealink you can subscribe to a queue. All incoming calls parked at the queue will be shown on your phone’s display. You can choose which of the calls you want to pick up. Calls from a queue can be picked up by: – Answering a group call – BLF…

Text to speech – create professional IVR greeting from the UC portal You need to try it yourself to see how easy is now to create a set of professional greetings for your IVR. English, German, Spanish, French, Italian and Japan are supported. Go to https://callto.net and create a trial account to test this and…

New feature in our UC solution. Fully managed from the VUC portal. Now your PBX/UC users can receive voicemail transcriptions via chat. You do not need to listen to every message you get, just take a look at a chat. You will find more in our docs http://docs.voipswitch.com:18081/display/CALW/14.4+Speech+to+text+transcription